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Name: Lianne Richards

Job Title: Head of Business Development (New Manufacturing)

How long have you worked at Scott Pallets?  Just over 3 years

How would you explain your job to people outside of the company? My job is a mix of project work, helping to set and drive the business’s growth strategy with the new business team, and working with group marketing to maximise our brand presence.

How did you get into your role? I have worked in Business Development / Key Account Management for 18 years. I started as Key Account Manager with Scott Pallets 3 years ago, then moved into a hybrid role of Business Development / Key Account and got promoted to Head of Business Development in 2024.

Walk us through a typical day at work: No two days are the same – I can be meeting with prospective customers, holding project meetings, liaising with internal teams/group companies, or on stand at a trade show.

What was your first paying job? Sales assistant in a jewellery store.

What do you like to do outside of work? Recently got back into going to the gym, spending time with my son and friends and walking my dogs.

Do you have any pets?  Yes, 2 delinquent cocker spaniels.

Are you a sports fan? Who are your favourite teams? Love F1, Moto GP and Rugby (being Welsh).

Where do you see yourself progressing within Scott Pallets/and or wider group businesses? Hopefully to the Director level and beyond in time.

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